ServiOps – Business Enablement & Automation Platform
Project Overview
ServiceOps is an all-in-one mobile solution crafted for small to mid-sized businesses aiming to digitize and scale efficiently. The platform offers web design utilities, promotional banners, and automated workflows to help you focus on what matters—growth.With user-friendly tools, businesses can manage tasks like service listings, promotional offers, and automated SMS/email campaigns without technical knowledge.Whether you're launching a new business or upgrading your current operations, ServiceOps gives you the right digital toolkit to streamline success.
Location
Udupi, KarnatakaIndustry
Retail, eCommerce, and Inventory Management – B2B SaaS Platform
Project Links
Technologies Used
Key Features
Developed a highly modular, responsive web platform with tailored UX/UI based on client industry and goals.
Engineered automation modules for warehouse picking, barcode scanning, and fulfillment operations.
Built real-time integrations with leading POS systems and inventory management tools.
Designed dynamic analytics dashboards using charts and visualizations for better decision-making.
Integrated third-party marketing tools and CRM software for customer engagement automation.
Ensured scalability and performance optimization for businesses ranging from SMEs to enterprise retailers.
The Challenge
Inventory Accuracy at Scale
Achieved near-perfect picking accuracy while reducing human error in multi-warehouse environments.
Seamless POS Integration
Unified offline and online inventory in real-time without data conflicts or sync delays.
Performance Under Load
Built a high-speed infrastructure to support heavy traffic surges during promotions and festive seasons.
UX Across Diverse Brands
Delivered clean, intuitive user experiences adaptable to different industries, customer journeys, and localizations.
Data Visibility
Transformed complex data sets—like sales, customer behavior, and inventory turnover—into simple, actionable insights for non-technical users.
The Solution
99.5% Picking Accuracy
Dramatically reduced errors and customer complaints through barcode-driven automation.
40% Faster Fulfillment Time
Optimized picker routes and real-time updates enabled quicker order completion and dispatch.
Increased Customer Loyalty
Improved convenience and transparency led to a measurable increase in repeat customers and higher satisfaction scores.
Improved Marketing ROI
Actionable insights from data dashboards enabled smarter marketing decisions, increasing campaign ROI by 33%.
Full Operational Sync
Businesses achieved real-time visibility and unified control over inventory, sales, and customer touchpoints.
Client
Feedback
Here's what our client had to say about the project.
"Dishant is extremely talented and technically skilled. Strongly Vouch his services for any one looking for anything react / next or react native. Was always available for communication and was flexible enough to take up any last minute changes in the requirement."
Vikas K
COO
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